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FAQS

1. What types of custom hats can I order?
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We offer a wide range of custom hats including custom embroidered golf hats, custom baseball caps, custom trucker hats, custom snapback hats etc. You can fully customization from different styles, including 5-panel, 6-panel, and structured or unstructured designs.

2. What materials are used for custom hats?
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Our custom hats are made from high-quality materials like cotton, polyester, acrylic, and mesh, with options available for custom embroidered golf hats. We can customize the material based on your specific needs.

3. Can I add my logo or design to the hats?
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Yes, all our hats are fully customizable. You can add embroidery, patches, or screen prints to create your perfect custom design. Whether it's a logo embroidered golf cap or a custom baseball hat, we can bring your vision to life.

4. What is the minimum order quantity (MOQ) for custom hats?
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The minimum order quantity depends on the style and customization. For most custom hats, the MOQ is 100 pieces. If you need a smaller order, feel free to contact us, and we may be able to accommodate your request.

5. What is the process for customizing my hat?
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1. Choose your hat style (e.g., custom embroidered golf hats, custom 6-panel caps).

2. Submit your logo or design (we provide free design assistance).

3. Confirm your order and select the quantity and material.

4. We will send a sample for approval before proceeding with production.

5. Once approved, the production takes approximately 18-22 working days.

6. How long will it take to receive my custom hats?
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Once you approve the final design, production time typically takes 18-22 working days. Delivery time varies based on location, but we aim to deliver within 7-35 days after receiving your deposit.

7. What is the cost of custom hats?
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Pricing depends on the style, material, and complexity of your customization (e.g., embroidered logos or 3D embroidery). Contact us for a personalized quote based on your order quantity and design.

8. Can I get a sample before ordering in bulk?
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Yes, we offer samples for you to review the quality and design. Sample production typically takes 7-9 working days. The sample cost will be credited toward your bulk order if you proceed.

9. Do you offer bulk discounts for custom hats?
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Yes, we offer discounts for bulk orders. The more hats you order, the more you save. Contact us for a personalized quote based on your desired quantity.


10. What are the payment options for custom hats?
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We accept various payment methods, including T/T, PayPal, L/C, Visa, MasterCard, and Western Union. A deposit is required before production begins, with the balance due upon shipment.

11. Can I customize the color of my hats?
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Absolutely! We offer a variety of color options, and we can also produce custom hats with any color you specify. Let us know your preferred color or provide a Pantone code, and we'll match it.

12. What types of logos can be embroidered on the hats?
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We offer several types of embroidery options including flat embroidery, 3D embroidery, and applique embroidery. Whether it’s a simple text logo or a detailed graphic, we can accommodate your needs.

13. Are the custom hats adjustable?
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Yes, most of our hats come with adjustable straps, including plastic snapbacks, Velcro straps, and buckle closures. We also offer fitted options for a snug and tailored fit.

14. What sizes do your custom hats come in?
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Our custom hats typically come in adult sizes (56-60cm), but we also offer sizes for children and youth (52-56cm). Adjustable options ensure a perfect fit for most people.

Still have questions about our custom hats?


Contact our customer support team for more information or to place your order. For any other problems that may arise, we're here to provide support and solutions.!